the messages look like they're coming from the government accusing users of things like child pornography. >> it frightens people and preys on their fear. >> in retrospect, the amount of grief this will cause us would have been well worth the ransom but that wasn't the approach we took. >> reporter: steve never did pay the ransom nor degette his data back, -- did he get his data back, even after taking his computer to some of the best experts in the industry. if. >> if you think you've been a victim of ransom ware, you'll need to reach out for assistance. the f.b.i. warns even if you're successful in unlocking your computer, the ransom ware could remain on the system and could steal personal information opening you up to new risks. back to you. >>> good morning. i'm jacqueline brown woody. very survived breast cancer for 19 and a half years. buddy check 9 has been an encouragement and opportunity and a blessing to me. 19 years ago when i was diagnosed and had the opportunity to share my story with others, it in turn became an opportunity for others to learn more about what it means to be